About Us

R M Handicraft is a leading manufacturer & exporter of handicraft and replica items of Warriors Helmets, Maille products, Hand made leather goods and fabric based garments representing medieval age era. Our in house production capability gives us an edge over quality control and freedom to innovate & implement modern changes in order to facilitate better usability without altering the fundamental design / theme of the product.

Each of our product goes through number of quality checks to ensure each individual piece compliment the next one in production. We hold high regards for the skills of our artisans who hand craft each of these products with utmost dedication.

The quality of our products speaks for itself. We use best quality raw material being brought in from various markets from reliable sources ensuring quality right from inception to delivery. Each stage is cautiously monitored by our experienced quality control team members who also maintains effective communication with our customers sharing progress of their orders.


Our production facility have state-of-the-art machinery & we are fully committed as well as technically equipped to meet the demanding requirements of our clients. Our dynmic manufacturing process ensures that our clients are provided with the highest quality at competitive rates.

Basic Information

Nature of Business: Exporter
Additional Business: Manufacturer
Company: CEO Renu Malhotra
Total Number of Employees: 40
Year of Establishment: 2010
Annual Turnover Rs. 2 - 5 Crore

Infrastructure

We have 3 well established production units in Meerut, uttar Pradesh - India. Divided into separate units each one is fully equipped with latest equipments to manufacture products in the field of chain mail, plate armor and leather goods, the garment unit is collaborated with maille unit. Each of these independent units has their own well define org structure with dedicated staff of well trained craftsmen, supervisory & quality control staff at each stage from procurement to production & delivery.   

Packaging, We follow all golden rules:

Choosing a sterdy box is a key with extra packaging tape reinforcement while packaging. We wrap items individually with cushioning material (eg. bubble wrap & thermocol sheets) and centre them in the cardboard box away from sides and corners. The remainder of the box space is filled with packaging materials such as packaging chips or ‘peanuts’. Sharp, oddly or irregularly shaped items are wrapped additionally with hard form and taped to protect the items from puncturing the box. We use double wall boxes for heavier shipments. We seal all our boxes using packaging tape, applying tape evenly across all seams and flaps on the top and bottom of the shipping box. This is sometimes referred to as the ‘H taping’ method. We also circle our heavy parcel with tape three times in each direction to provide extra support. We also use a wooden ply box for shipments through sea, We use heavy weight wooden cartons and natural recyclable craft papers to protect the items against any kind of damage during transportation. Some items are individually packed in inner boxes, when required. Each master carton is covered and stitched by polythene sheets for additional safety. Our packaging team can take care of any special packing requirements, as per our clients’ specifications.

DELIVERY OF CONSIGNMENTS

Following are the options available for delivery of consignments:

Air : This is the fastest mode of sending & receiving deliveries.
Sea : Only advisable for mega orders to make delivery cost effective but slow compare to Air. Delivery to USA or Europe may take 40-45 days.
Courier Door Delivery: Certainly the most hassle free mode as there is minimal paper work involved & delivery is door to door. Fedex/Dhl/UPS courier companies offer very special rates for consignments above 100 kgs to 300 kgs.

You would pay actual shipping costs based on the final dimensions & weight of the consignment. We always provide an estimate of these costs for you, prior to confirming your order. The delivery charges may vary from time to time due to fluctuation in market prices.

PAYMENT MODE

Payments can be sent either through a Paypal, Bank Transfer, Demand Draft, an irrevocable Letter of Credit or Western Union Money Transfer. We expect a min of 50% payment in advance as commitment of the order.

RETURN POLICY

30 Days Money-back Guarantee.
If for any reason you are not completely satisfied with your order, simply return it in its original condition within 30 days and we will immediately issue a refund for the purchase amount. (Shipping costs are of course not refundable).